Master Chef Knives - Return & Refund Policy

Return & Refund Policy – Master Chef Knives

Return & Refund Policy overview

Our Return & Refund Policy is designed to keep shopping at Master Chef Knives simple and fair. However, if your order isn’t right for you, you can request a return within the allowed timeframe. Because we value a smooth experience, we outline each step clearly below.

Returns: eligibility, timing, and condition

You have 30 calendar days from the day you receive your order to start a return. Also, items must be unused, in original condition, and include all original packaging. In addition, please keep your receipt or proof of purchase, since we need it to process the return.

Return & Refund Policy: inspection and refund method

Once we receive your item, we will inspect it and then email you an approval or rejection update. If approved, your refund will be issued to your PayPal account. Although timing can vary, it may take a few business days for the credit to appear.

Shipping costs and non-refundable fees

Return shipping costs are your responsibility. Therefore, original shipping fees are non-refundable. If your refund is approved, the return shipping cost will be deducted from the total refund amount.

How to return your order

To begin, contact our support team for return instructions. Also, we recommend using a trackable shipping service, so you can confirm delivery and avoid delays.

Key policy details at a glance

• Return window: 30 days from delivery

• Item condition: unused, original condition, original packaging

• Proof required: receipt / proof of purchase

• Refund method: PayPal (after inspection and approval)

• Return shipping: paid by customer

• Shipping fees: non-refundable

• Deductions: return shipping deducted from refund, if approved

Questions and support

If you have any questions about this Return & Refund Policy, email us at masterchefknives@gmail.com, and we’ll help you quickly.