Master Chef Knives - Return & Refund Policy

Return & Refund Policy – Master Chef Knives

Thank you for shopping with Master Chef Knives (MCK). We are committed to ensuring your satisfaction. If you are unhappy with your purchase, we're here to assist you in the return process.

Returns:

• Time Frame: You have 30 calendar days from the date you receive your order to initiate a return.
• Condition: Items must be unused, in original condition, and with all original packaging intact.
• Proof of Purchase: A receipt or proof of purchase is required to process your return.
• Inspection & Approval: Upon receipt, we will inspect the returned item and notify you of the approval or rejection of your refund.
• Refund Process: If approved, a refund will be issued to your PayPal account. It may take a few days for the credit to appear in your account.

Shipping & Costs:

• Customer Responsibility: You are responsible for paying your own return shipping costs. Shipping fees are non-refundable.
• Refund Deductions: If a refund is approved, the cost of return shipping will be deducted from your total refund amount.

How to Return:

• Contact us directly for instructions on returning your item. We recommend using a trackable shipping service to ensure your return reaches us safely.

Questions?
If you need help with the return process or have any questions about your refund, please contact our customer service team.